Hello , i can’t save works as .ai file. I’m using an iPhone 11. everytime i try to save my works as .Ai , it says ‘something wrong with the conversion’. Please fix this issue as soon as possible. I have many clients that wait for me to do their designs on vectonator. Thank yoy
Hi there @vaniathy,
Please check your email where we have responded to your original question
I have same problems to convert my files to .ai and .svg, can i have some help ?
Thank you !
I have same problems to convert my files to .ai ( iPad air 5 )
Hello , i can’t save works as .ai file. I’m using an iPhone 11. everytime i try to save my works as .Ai , it says ‘something wrong with the conversion
Такая же проблема (
Не нашлось решение?
We’re currently experiencing some known problems with AI conversions but the team is aware of the situation and working on a resolution. In the meantime here are 2 alternative methods we can recommend in order to convert your file to .ai format.
- Convert your file first to SVG then open this SVG file within AI. From here you’ll be able to save it as an .ai file.
- Send the file in question to Adobe Illustrator after which you will be able to open it within AI and convert to an .ai file.
As soon as I have news on the matter, I’ll be sure to update this thread right away!
Good news, with our latest update you should find that this issue has been resolved
I recommend that you check out Vectornator version 4.8.5 which features a variety of other improvements and our exciting new Inner/Outer Stroke function.
If you notice any other issues or have any additional feedback, please don’t hesitate to reach out!