Hi,
I recently made a certain project and after a few days I wanted to export the time-lapse, and as I would select “time-lapse” the whole app crashed.
here’s a video of what I mean:
(I will send the crash report via email)
Thanks
Hi,
I recently made a certain project and after a few days I wanted to export the time-lapse, and as I would select “time-lapse” the whole app crashed.
here’s a video of what I mean:
(I will send the crash report via email)
Thanks
I just want to reiterate this post, being that as a result of trying to export the time-lapse on a different file completely, the app crashed and I lost all the edits I made to the file and I am now stuck where I left off, and I can no longer undo anything
Hi @Shazak, I’m very sorry to hear this and apologise that I cannot offer any updates yet. As soon as we have any developments with respect to the Time-lapse issue I’ll be sure to reach out.
Regarding the inability to undo things anymore, may I ask if you have your document’s storage option set to optimized? As if so, this will reduce file size but clear the document’s undo/redo history to do so - meaning that once the file is closed, you will no longer be able to undo previous actions.
Best,
Helen