Error log file:
error.log.zip (46.5 KB)
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Hi @Lorenzo,
Can you recall any steps or tools which triggered this crash?
Also does the issue occur consistently across all files or does it only impact one in particular? If the latter, please send the file so we can use it for testing purposes.
Any additional details you can provide would be extremely helpful.
Best,
Helen
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I added a new text box and the vectornator crashed.
Ok thank you for the information. I have logged the ticket and will get back to you as soon as I have any updates!
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Hi @Lorenzo,
Unfortunately the team has been unable to reproduce this issue so far so I was wondering if it is still occurring for you, could you kindly provide a screen recording of the incident and preceding steps?
Also if this is only impacting a specific file please forward it to us for testing.
Cheers,
Helen
Hi @Helen, I am sorry but I don’t remember the precise steps. Anyway if it should happen again I will report it in this post. Thank you so much to Vectornator Team.
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